SKILLCARE Heart of Homecare
CQC: Good
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Home care in Islington

CQC Rated Good home care across Islington — with the evidence to back it up rather than just the claim.

Good CQC Rating, all five domains
2–4 hrs Rapid response across Islington, day or night
48 hrs Free assessment, usually within
9 Neighbourhoods with carers working in them today

Islington families tend to arrive having already done their research, and they ask harder questions than most. That suits us. Our CQC report is published, our charging is on the site rather than behind an enquiry form, and our commitments page sets out how we are governed rather than how we would like to be perceived.

We are honest about pace here. Islington is dense, parking is difficult and travel between calls is slower than in the outer boroughs, so we build rounds tighter and smaller. Rapid response is two to four hours rather than the same-day-within-two we can usually manage in Brent or Harrow — still fast, and we would rather tell you that now than discover it together on a difficult afternoon.

The Whittington is the main hospital discharging into the borough, with UCLH and Moorfields close by. We work with their coordinators directly and can put cover in place for the day of discharge.

Where we work

Neighbourhoods we cover in Islington

Highbury Holloway Archway Finsbury Park Angel Clerkenwell Tufnell Park Barnsbury Canonbury + more on request

We have carers actively working in these areas. If you cannot see your address above and are unsure whether we cover you, please do get in touch — we can often still mobilise in your area.

What we provide here

Care available across Islington

Personal care at home

Washing, dressing, medication, meals and mobility support, from short visits through to several calls a day. Charged by the hour, at the same rate day or night.

Live-in care

A carer living in the home, for round-the-clock support without anyone leaving the house they know. Charged at a weekly rate.

Dementia & complex care

Carers trained for the specific condition — dementia, Parkinson’s, stroke, learning disabilities and long-term conditions — with continuity treated as clinical, not cosmetic.

Hospital discharge & reablement

The Whittington is the main hospital discharging into Islington, with UCLH and Moorfields nearby. We work with discharge coordinators directly and can have cover in place for the day of discharge.

Overnight support

Waking nights and sleeping nights, charged hourly like everything else — there is no separate night rate.

Respite for family carers

Regular breaks for the person doing the caring. Islington Carers Hub can also arrange a carer’s assessment in your own right, separate from the care needs of the person you look after.

In practice

Islington stories

One composite drawn from the work we do here.

Illustrative example

A discharge from the Whittington, and a flat that needed thinking about

A man in his seventies discharged from the Whittington after a stroke, returning to a third-floor flat in Archway with a lift that was out of service more often than not. Medically ready to go home; practically, the flat was the problem rather than the stroke.

We put four visits a day in place for the first three weeks, focused on the things that would decide whether he stayed independent — getting safely to the bathroom, getting food in, and getting out of the building at least twice a week so the flat did not become the whole of his world. We referred to occupational therapy for a bathroom rail and a perching stool, and to the Stroke Association helpline for the questions we were not qualified to answer.

At the six-week review he was down to two visits a day and making his own lunch. The lift was still out of service.

“They were straight with me about what they could and could not fix. The lift was not theirs to fix, but everything else was sorted.”Composite of Islington hospital discharge referrals

About these examples

The stories above are illustrative — realistic composites of the work we do in Islington, written to show how care actually unfolds. They are not quotations from named clients. We are replacing them with genuine, consented client stories, and will say so plainly when we do.

Language & culture

Carers who speak your language

Islington is a densely diverse borough, and matching on language and culture is one of the most practical things we can offer here.

Carers working in Islington today speak English, Gujarati, Hindi and Romanian between them, and our wider team is more diverse than that short list suggests. Tell us what matters at the assessment and we will match for it where we can, or arrange interpreting support.

Local support

Useful Islington organisations

Whether or not you use us, these are the teams worth knowing about.

Islington Council adult social care

The route to a free care needs assessment and to council funding.

islington.gov.uk

Islington Carers Hub

Run by Age UK Islington for anyone who lives, works or cares for someone in the borough. Helpline 020 7281 3319, Monday to Friday 9am–5pm.

islingtoncarershub.org

Islington Adult Carers Strategy

The council’s published strategy for unpaid carers — useful if you want to know what you are entitled to ask for.

islington.gov.uk/carers

See our full support & resources directory →

Next step

Arrange a free assessment in Islington

A supportive conversation at home, where we learn what is needed and answer your questions. Not a sales appointment, and no commitment required.

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