Personal & Homecare
Washing, dressing, medication, meals and mobility support — delivered with dignity by carers who know the routine.
Learn more →Compassionate care, in the place you call home
Expert home care tailored to every individual — from a few hours a week to full-time live-in support, across North, West, East and Central London and Hertfordshire.
- CQC Rating: Good
- Brent Council Award Winners
- 24/7 rapid response
- NHS trusted partner
Coverage
Do we cover your area?
Enter a postcode and we will tell you straight away.
We currently work across N, NW, E, IG, RM, W, SW, SE, EN, HA, UB, TW, WD, AL, EC and WC postcodes. See the full coverage map →
Care Finder
Not sure what kind of care you need?
Four quick questions and we will point you to the right starting place. Nothing is recorded and there is no obligation.
Care Finder
Our quick care finder needs JavaScript. In the meantime, call 020 3640 7722 and we will talk it through with you — or browse our services.
Your care journey
What to expect, step by step
From the first phone call to ongoing review, here is exactly how care with Skillcare unfolds — and how quickly.
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1
Step 1 of 5 · Call · Email · Online form
Making the enquiry
Tell us what is happening, in as much or as little detail as you like. There is nothing to prepare and no form to fill in first — a real person talks it through with you, and tells you honestly whether we are the right fit.
Same-day response -
2
Step 2 of 5 · At home · No obligation
Free needs assessment
We come to you. We look at the whole picture — health and medication, daily routines, the home itself and its risks, cultural and language preferences, and what you actually want the week to look like. Nothing is signed on the day.
Within 48 hours -
3
Step 3 of 5 · Written · Agreed with you
Personalised care plan
You get a written plan setting out exactly what will happen, when, and by whom, with clear costs alongside it. It is agreed with you rather than handed to you — and it changes whenever your needs do.
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4
Step 4 of 5 · Matched carer · Proper introduction
Care begins
Your carer is introduced properly before they start, not sent as a stranger on the first morning. Matching weighs specialist experience, personality, language and how close they live — because reliability depends on all four, not just the first.
On a date and time agreed with you -
5
Step 5 of 5 · 6-week, then 3–6 monthly
Ongoing care & review
We review at six weeks, then every three to six months — checking the plan still fits, the carers are still right, and whether the support needs to grow or step down. Where we can help you need us less, we will.
Continuous
The Heart of Homecare — with you at every step
At assessment we cover
- Physical and medical needs
- Daily routines and preferences
- Cultural and language needs
- Home environment and risks
- Personal goals and what "good" looks like
Carer matching considers
- Specialist experience for the condition
- Personality and communication style
- Cultural and language preferences
- Geographic proximity for reliability
- Schedule compatibility for consistency
Reviews cover
- Is the plan still the right plan?
- Satisfaction with the care given
- Carer consistency and continuity
- Any change in circumstances
- Goals reassessed and reset
Need care urgently?
Our rapid response service can compress everything above into a single day. If someone is coming out of hospital, a carer has fallen through, or a situation has changed suddenly, call 020 3640 7722 in office hours, or our 24/7 lines on 07983 163392 or 07399 472345 at any other time — we mobilise within 2–4 hours.
What we do
Care shaped around the person
Every package starts from what someone actually needs, with the person at the heart of every decision about their own care.
Extended & 24-Hour
Waking nights, sleeping nights and live-in care for round-the-clock reassurance without leaving home.
Learn more →Live-in Care
A carer living in the home, so support is there around the clock without anyone having to leave the place they know.
Learn more →Reablement & Recovery
Short-term, goal-focused support after hospital, surgery or a fall — designed to step down as confidence returns.
Learn more →Complex & Specialist
Dementia, Parkinson's, stroke, learning disabilities and long-term conditions, with carers trained for each.
Learn more →Palliative & End of Life
Care at home for people living with a terminal illness, delivered alongside hospice and NHS teams, so being at home stays possible.
Learn more →Community & Independence
Getting out, staying connected and keeping hold of the things that make a life feel like your own.
Learn more →Domestic & Lifestyle
Housekeeping, laundry, shopping and the practical running of a home, so energy goes where it matters.
Learn more →Wellbeing & Health Monitoring
Non-invasive health checks at home, with results shared with GPs, families and hospitals — and appointment support where something flags.
Learn more →Rapid Response
Crisis and emergency cover within 2–4 hours — any time, any day, including weekends and bank holidays.
Why Skillcare
Four reasons families and professionals keep coming back
Good
Quality
Rated Good by the CQC across all five domains — safe, effective, caring, responsive and well-led — and Brent Council award winners. See the report
2–4h
Speed
Rapid response mobilises within two to four hours, 24 hours a day. Assessments usually happen within 48 hours of the first call.
16
People
Every carer completes all of the required Care Certificate standards, is DBS checked, and is matched on personality as carefully as on skill.
NHS
Trusted
We work alongside NHS discharge teams, district nurses, GPs and local authority commissioners across London and Hertfordshire.
Real-Time Operations
Live Care Delivery Tracker
Live Network Active
99.4%
On-Time Arrival Rate
Verified real-time carer visit logging across London & Hertfordshire
2–4 hrs
Rapid Response Window
Emergency crisis mobilisation active 24/7 day & night
100%
Family Portal Synced
Real-time medication, nutrition, and wellbeing visit notes logged
24/7
Dedicated Support
Direct out-of-hours coordination lines answered by real people
Reviews
Rated by families on Google
Stories
What families tell us
A selection of feedback from the people we look after and the professionals we work with.
★★★★★
"Mum was adamant she did not want anyone in the house. Six months on she has two carers she genuinely looks forward to seeing. That change did not happen by accident — it happened because Skillcare took the time to get the match right."
Daniel R.
★★★★★
"My father was discharged on a Friday afternoon with almost no notice. Skillcare had a carer at the house by early evening and a full plan in place by Monday. I do not know what we would have done otherwise."
Priya A.
★★★★★
"As a social worker I place a lot of packages. Skillcare are one of the few providers who tell me honestly when they cannot take something on. That reliability is worth more than any glossy brochure."
J. Whitfield
★★★★★
"I had been caring for my husband alone for two years and I was completely spent. Respite from Skillcare gave me my afternoons back. It is not an exaggeration to say it kept me going."
Margaret O.
★★★★★
"What struck me was that the carer spoke Gujarati. My grandmother relaxed the moment she realised she could be understood in her own language. Small thing, enormous difference."
Nisha P.
Where we work
Across London and into Hertfordshire
North, East, West and Central London, plus a growing footprint through Hertfordshire.
EnfieldHaringeyBarnet
IslingtonCamdenHackney
Tower HamletsNewhamWaltham Forest
RedbridgeBarking & DagenhamHavering
HarrowBrentWembley
EalingHounslowWandsworth
WestminsterKensington & ChelseaLambeth
SouthwarkHammersmith & Fulham
Potters BarBorehamwoodBushey
CheshuntWaltham CrossHatfield
Welwyn Garden CitySt AlbansCuffley
For professionals
Referring a client?
Social workers, discharge coordinators, GPs and case managers: send us the referral and you will have an acknowledgement within two hours in working time, with a named coordinator and a clear answer on capacity.
Ready to get started?
Let's talk about what would actually help
A free, no-obligation assessment at home, usually within 48 hours. No pressure, no contracts to sign on the day — just an honest conversation about what care could look like.
